Orders will typically arrive within 4 to 7 business days (Monday through Friday, excluding holidays), following credit card authorization and verification.
Standard delivery is available for shipping to Alaska, Hawaii, U.S. territories, P.O. boxes, Rural Routes, APO, or FPO addresses.
Orders placed with Express Shipping Monday through Friday (excluding holidays) before Noon ET / 9:00 AM PT will arrive within 2 business days, pending credit card authorization and verification.
Orders placed with Express Shipping Monday through Friday after Noon ET / 9:00 AM PT, or on weekends and holidays, will arrive within 3 business days.
Express shipping to Rural Routes and remote locations typically arrive within 3 to 4 business days.
Express Shipping is not available for Alaska, Hawaii, U.S. territories, P.O. Boxes, APO or FPO addresses.
Perfumes and colognes may not be available for Express Shipping. Shipping Carriers
We determine the most efficient shipping carrier for your order. The carriers that may be used are: U.S. Postal Service (USPS), United Parcel Service (UPS) or FedEx.
If you're trying to estimate when a package will be delivered, consider the following:
- Credit card authorization and address verification must be received prior to processing.
- Express orders placed by 12:00 pm ET will ship the next business day.
Unwashed, unworn, or defective merchandise may be returned to any US location within 90 days of original purchase date with or without a receipt. Gap stores require valid identification when processing all returns and exchanges without an original receipt. Valid identification is also required to receive or redeem a non-transferable merchandise certificate or mail check.
Returns With an Original Sales Receipt
Store refunds will be issued in the original form of payment for price paid or a merchandise exchange when returned within 90 days of the purchase date. Merchandise returned more than 90 days after the purchase date will not be eligible for a return.
Online refunds will be issued in the original form of payment for price paid or merchandise exchange at any time. A mail check may be issued when original form of payment is unavailable for credit.
A mail check will be issued when items over $5 are paid for by check or e-check* and returned within 5 days of the date of purchase online or in stores.
A return/exchange or gift receipt does not serve as an original receipt online or in stores.